ABOUT US

Norton's Florist - Main proudly serves the Birmingham, AL area. We are family owned and operated and committed to offering only the finest floral arrangements and gifts, backed by service that is friendly and prompt. Because all of our customers are important, our professional staff is dedicated to making your experience a pleasant one. That is why we always go the extra mile to make your floral gift perfect.

Norton Florist - Main be your first choice for flowers.

Our main shop is open from 7:00 a.m. to 5:30 p.m., Monday through Saturday and from 8:00 a.m. to 12:00 p.m. on Sundays.  Our branch stores are open from 9am to 5pm Mon-Fri and 9am-3pm on Sat.

To help assure on-time delivery during the busy holiday season, place your order at least 1 day prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.

Our shop will always be closed on the following holidays: Thanksgiving Day, Christmas Day and New Year’s Day.

         

Our shop serves the following areas in Alabama: Birmingham,  Hoover, Vestavia Hills, Homewood, Pelham, Mountain Brook, Hueytown, Center Point, Trussville, Fairfield, Irondale, Gardendale, Bessemer, Helena, Chelsea, Indian Springs, Adamsville, and Midfield

We also deliver to the following facilities
Abanks Mortuary & Crematory	Alabama Children's Hospital
Alabama Hospital Association	Alabama Internal Medicine
Alabama Living Center	Angwin Mortuary
Apothecary Medical Center East	Arrington Funeral Home
Ashton Gables In Riverchase	Bankhead Towers
Baptist Health Center	Baptist Health System
Baptist Med Center-Montclair	Bell Funeral Home
Beverly Health & Rehab Center	Beverly Health Care Center
Beverly Healthcare	Birmingham Building Trades
Birmingham Mortuary	Brookwood Medical Center
Bushelon Funeral Home	Callahan Eye Foundation
Cancer Treatment Center	Carraway Medical Center
Carraway Methodist Med Center	Center For Psychiatric Med.
Chateau Vestavia Retirement	Cherry Hill Health Care Center
Children's Behavioral Health	Children's Harbor Family
Children's Harbor Family Ctr	Children's Hospital
Children's Hospital - Poison	Children's South Pediatric
Columbia Cottage	Consult America East Haven
Cooper Green Hospital	Country Cottages Hoover
Davenport & Harris Funeral Hm	Earnest Johnson Funeral Home
East Side Funeral Home	Eastview Health Care
Elder Care Transition Service	Elmwood Chapel Pre-Arrangement
Episcopal Place Apartments	Estes Nursing Facilities
Fairhaven Nursing Home	Fairview Health & Rehab Center
Faith Assisted Living	Faush-Metropolitan Manor Apt.
Forestdale Health Care Center	Galleria Oaks Guest Home
Galleria Woods Retirement	Gardendale Family Healthcare
Gardendale Funeral Home	Golden Years Assisted Living
Greenbriar At The Altmont	Grey's Memorial Funeral Home
Health Care Risk Management	Healthsouth - Outpatient
Healthsouth Corp	Healthsouth Lakeshore Rehab
Healthsouth Metro West	Healthsouth/UAB Gamma Knife
Hearthstone At Grayson Valley	Henderson Funeral Home
Hillcrest Behavioral Health	Integrated Health Service
Jackson Home For The Elderly	Jefferson County Home Ketona
Jefferson Memorial	Jefferson Memorial Funeral
Johns-Ridouts Southside Chapel	Johnson's Domiciliary
Kirklin Clinic At Acton Road	Kirksey's Mortuary
Kirkwood By The River	Lake Villa Independent
Lakeshore Carraway Rehab Unit	Lakeshore Memorial Chapel
Lakeview Long Term & Skilled	Lett Funeral Home
Loving Care Retirement Home	Medical Center East
Methodist Home For Aging	Mount Royal
Mountainview Health Care Ctr	Mullins Metropolitan
New Pilgrim Towers Apartments	Noland Health Service
Oakland Cemetery	Out Patient Services East
Park At Riverchase	Parker Funeral Service
Patrician Assisted Living	Poole Funeral Chapel
Presbyterian Manor Apartments	Princeton Hospital
Princeton Towers II	Rehabilitation & Healthcare
Ridout's Brown Elmwood Chapel	Ridout's Brown Service/Roebuck
Ridout's Gardendale Chapel	Ridout's Valley Chapel
Riverchase Health Care Center	Roberts Funeral Home / Central
Roberts Funeral Home / Ensley	Roebuck East Chapel
Scott-Mc Pherson Funeral Home	Shortridge Funeral Home
Smith & Gaston	Smiths Rest Home
Somerby At University Park	South Haven Nursing Home
Southgate Village	St. Martin's In The Pines
St. Vincent's Hospital	Summerset Home
Sun Bridge Senior Residence	Sunnyside Elderly Care
Town Village Vestavia Hills	Trussville Family Health Care
UAB Health System	UAB Healthfinder
University Hospital - UAB	VA Hospital
Valhalla Funeral Home	Valley Chapel
Victory Place Retirement Cmnty	Villa Maria
Walker Chapel Funeral Home	Whispering Meadows

We specialize in the following services:

• Large inventory of fresh flowers
• Contemporary and traditional arrangements
• High-style floral arrangements
• Funeral designs
• Tropicals
• Indoor and Outdoor Plants
• Green Plants
• Blooming Plants
• European/dish gardens
• Gourmet gift baskets
• Fruit baskets
• Snack baskets
• Spa baskets
• Theme gift baskets
• Chocolates
• Extensive gift line
• Mylar and latex balloons
• Greeting cards
• Candles
• Plush
• Parties and Events
• Weddings
• Corporate and Home Decor

If you have any questions or need more information, please contact us directly at 877-226-6709 or by email, customerservice@nortonsflorist.com. We're always here to serve you and make your flower-sending experience a pleasure.

Norton's Florist - Main
401, 22nd Street South
Birmingham, AL 35233

Norton's Florist-Downtown
1901 6th Avenue North
Regions/Harbert Plaza
Birmingham, AL 35203

Norton's Florist-Mountain Brook
53 Church Street-Crestline Village
Birmingham, AL 35213

Norton's Florist
401, 22nd Street South
Birmingham, AL 35233

A local delivery fee of $9.95 will be added to each order, for each address. Deliveries outside our local delivery area are $15.95 (please call for delivery fees on international orders).

U.S. orders must be received before 1:00 p.m. in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.

We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it. We do offer guaranteed 1-hour, rush and special deliveries at a nominal extra charge—please call our toll-free number to work out the details.

Delivery of orders to rural route addresses cannot be guaranteed.

We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet.

If the recipient is not home, the parcel will be left in an approprate place if it appears safe or with a neighbor, and the recipient notified. If a neighbor is not available, a call tag will be left at the recipient’s address with instructions to pick up the order at our Southside shop at 401 22nd Street South.  It is important that we are provided with an accurate delivery address. In the case of an incorrect or incomplete address, resulting in a second delivery attempt, the customer may be billed for the second delivery.

In case of inclement weather (too hot/cold or impassable roads), delivery will be made on the next available day or scheduled at a different time at the customer's request if received in a timely manner.

Sunday deliveries are limited to funerals only.  Orders received before 9am on Sunday can be delivered in the our regular delivery area--orders received for delivery outside of our regular delivery area can not be guaranteed and confirmaton by phone or email is required.

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.